Frequently Asked Questions
Frequently Asked Questions
What Materials are Used in your Products?
Our candles are made with 100% soy wax. The wicks used in our candles are lead and zinc free. Lastly the dye used in our specialty candles are toxin-free and phthalate free.
What is your Shipping Policy?
Packages are shipped through UPS.
Shipping costs will vary depending on the weight of the package for shipping.
Shipping cost will be calculated at checkout.
Packages will be sent out on Mondays excluding Holidays.
Please allow at least 7 - 10 business days for your package to arrive to its final destination.
Do you offer Local Pickup?
Yes! When you get to the checkout page of our store there is a delivery and local pickup option. Once we receive your order we will send you a message regarding a pickup date for your order.
We have 2 pickup options:
If you are local to San Francisco and the Peninsula, we can arrange a pick up time and location to meet for a drop off.
Our Sacramento location is at the Midtown Farmers Market. The farmers market is open from 8:00am - 1:00pm.
Do you have a Recycling Program?
Our Recycle Program is only exclusive to our sales at the the Midtown Farmers Market in Sacramento, CA.
Sea Mist - Succulent Garden, ALL iridescent colored jars, and ceramic jars are excluded from the program.
If you purchased a clear or colored glass jar candle with a lid, you are eligible for our Recycle Program.
The jar and lid must be in good condition without chips, cracks, or scratches in order to be eligible for the Recycle Program.
If your candle jar and lid are in good condition you will receive a $2.00 discount towards the purchase of another clear or colored candle.
The jars and lids will be recycled for future candles.
If you have any questions or concerns please feel free to send us an email at mahalscent@gmail.com or send us a DM on Instagram @mahal_scent.
Candle Care Information
Want to learn how to take care of your candle?
Click the button below to check out our Candle Care Guide!
